Support
For help signing in, resetting a password, or using Cascadia Prime, start with your company owner. They can confirm your account, role, and company mailbox settings.
Before contacting support
- Describe what you were trying to do and the screen where it happened.
- Include the record number, if one is visible.
- Include this request Support ID: 8835248D9635.
- Do not include passwords, reset tokens, payment-card details, or mailbox credentials.
Account access
Use the password reset page for an existing account. New user access must be granted by a company owner or administrator.